Privacy Policy
1. Introduction
Riga Pharma Group (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is processed responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
This Privacy Policy explains what personal data we collect through our website, how we use it, and what rights you have regarding your personal information.
2. Data Controller
Riga Pharma Group
Kurbada iela 2A, Rīga, LV-1009, Latvia
Phone: +371 26317497
Email: info@silvanols.lv
3. Personal Data We Collect
Information Submitted Through the Contact Form
When you contact us through the website, we may collect the following information:
- Name
- Email address
- Phone number
- Any information you voluntarily provide in your message
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookie identifiers
4. How We Use Your Personal Data
We use the personal data you provide to:
- Respond to your inquiries and requests
- Communicate with you regarding your message
- Improve our website and services
- Ensure website security and functionality
- Comply with legal obligations
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Our legitimate interest in responding to inquiries and operating our business
- Compliance with legal obligations
6. Sharing of Personal Data
We do not sell or rent your personal data.
Personal data may be shared with trusted service providers who assist us in operating the website and providing services, including website hosting and technical support providers. Such providers process data only on our behalf and under appropriate confidentiality and security obligations.
We may also disclose personal data when required by law or to protect our legal rights.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
Information submitted through the contact form will be retained only for the period necessary to respond to and manage the inquiry.
8. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict or object to processing
- Request data portability where applicable
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@silvanols.lv.
9. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Riga Pharma Group
Kurbada iela 2A, Rīga, LV-1009, Latvia
Phone: +371 26317497
Email: info@silvanols.lv